Returns and exchanges

We accept returns and exchanges of goods of proper quality in accordance with the Consumer Protection Act.

Return and exchange terms

Returns and exchanges are possible within 14 days after the receipt of goods by the customer.

The return shipment of the products is at buyer's expense.

Conditions for return of goods of proper quality

According to the current law you may return qualifying goods or exchange them if

  • The item has not been used and has no traces of use by the consumer: scratches, chips, scuffs, stains, etc.;
  • the item is fully complete and in its original packaging;
  • all labels and factory markings are intact;
  • the goods retain their appearance and consumer properties.

Pursuant to the Consumer Rights Protection Law, a company may refuse to exchange or return non-defective goods if they are included in the current list of non-food products that are not subject to exchange or return. Read more: